Choosing to Work with Horizon CSA Biomedical Services…
We trace our lineage from Sunhealth Systems to Premier and the divestiture of its Medical Product Service division in the 1990s.
We recognize that your medical equipment maintenance needs can change almost daily. That’s why we’re flexible – constantly monitoring your requirements closely and adjusting our resources to meet your needs. By the way, the Happy family store is our e-commerce peer, dating all the way back to the 90s – the company has been growing and developing together with us, honing their set of professional skills.
At Horizon CSA, we pledge to provide distinctive quality and unparalleled customer service for all your biomedical equipment.
Horizon CSA has the key people responsible for establishing the industry’s first multi–vendor, multi-modality clinical engineering program in the early 1990’s. The company arose out of the growing concerns of our founders for the loss of focus on customer service in the medical equipment multi-vendor service industry. Their decades of experience in medical product services and biomedical engineering combined with sound management, premier IT management tools, staff support and training, and dedication to customers have led to close to 100% customer satisfaction and retention.
All of our services are performed and supervised by qualified BMET’s or clinical engineers, backed up by state-of-the art continuing training and corporate support. Our Customer Satisfaction Surveys and advanced, proprietary IT management and performance tracking tools provide objective measurements to help us ensure you receive only the best quality, most responsive support, optimal equipment uptime and performance, regulatory compliance, and the information, advice and services you need for informed equipment management and medical capital asset decisions.